FAQs.

At Shuttertec, we feel that it’s essential to provide as much information as possible about our products, services, and company. To help with this, we have put together a list of frequently asked questions about our bespoke window shutters.

However, if you have any questions not featured on this list, please don’t hesitate to get in touch, and a member of our team will be more than happy to help.

That’s a good question and always something you should ask when purchasing products and services. It’s essential to have faith in the quality of the products, the team behind the scenes and the company. Shuttertec prides itself on being the best bespoke window shutters company in Essex and among the finest in the whole of the UK.

The three key points to note are the high-quality products we offer, our vastly experienced team of designs and fitters, and our non-pushy and helpful sales approach. We have forged close relationships with the top shutter suppliers in the UK, so you can also guarantee you will be getting the best of the best shutters available.

The simple answer to this question is No. As we need to be able to be in your home to quote, it is often ideal for the end user to be able to visually see what they shutters may look like in their own windows. We can often talk about configurations, openings, the best way to deal with any difficult situations and objects and offer a more formal quote. Showrooms also add to our overheads, which means we can stay cheaper – for you. There’s no hard sell from us, remember that. What we offer is just a friendly chat, with some talk on product specifics and a price. It’s then up to you to choose how you go about the next steps. And that’s how we’ve always been.

To answer this question accurately, your best bet is to contact our team and discuss your needs, as they will be able to confirm whether or not we can install in your area.

All you have to do to book an appointment is visit our ‘Book an Appointment’ page on our website, or if you prefer to chat a chat on the phone, you can call us on 0800 023 5754.

In most cases, we can accommodate sales appointments within 48 hours. However, if no appointments are available within this timeframe, we will do our utmost to schedule you as soon as possible.

As our bespoke shutters and blinds vary greatly, the time between ordering and installation will also differ depending on the specific product you choose. However, this wouldn’t be a very good FAQs section if we left you completely in the dark. As a guide timeframe, the ordering process can take as little as three weeks but up to 12 weeks — again, depending on the product you choose.

Absolutely, customer experience and satisfaction is a huge part of why people love working with our team and continue to do so in the future. We understand that everyone has unique schedules to keep and commitments and we can accommodate design appointments daytime, evenings and on Saturdays. Installations are scheduled Mondays to Fridays.

If fitted correctly, your bespoke shutters will not damage your window in any way. Our experienced team will make sure your blinds are made to measure making installation easy.

If you have prior engagements or prefer to be out of the house while we work, that is absolutely fine. But we do ask customers to be at home at an agreed time to check that they are happy with the finish. Customer satisfaction is a must!

While technically you could fit your own shutters, your best option is to let our experienced team install our products for the best results. It ensures that they are fitted correctly and work as efficiently as possible. This isn’t to say we doubt your DIY abilities; it’s just quicker and more efficient for our team of professionals to facilitate the installation. Unfortunately, we are unable to offer DIY shutters on sale only.

Our shutters are guaranteed for 5 years for hardwood shutters and 10 years for ABS plastic. We have the utmost faith in our products’ quality but still include a guarantee for your peace of mind.

At Shuttertec, we believe in providing clear and transparent pricing for all our customers. As a result, we will offer you a competitive and affordable rate for your blinds and shutters as well as offer price matching if you can find it cheaper anywhere else.

We can usually beat any written quote, but this will depend on the quality and scale of the products you have been quoted for. If you send your written quote via email or give it to your sales advisor on the day, we can discuss it further.

Unless otherwise agreed, Shuttertec’s payment terms are a 50% deposit with the remaining cost to be paid on completion. We accept debit and credit cards, bank transfers and also cash — unfortunately, we cannot accept cheques. Please note that all orders will only be placed once the deposit has been paid.

Our website is the best place to get all of the information you need about Shuttertec, our products and how to contact us. Check out the following links to get what you need:

If you would prefer to contact us directly, you can do so by emailing advice@shuttersinessex.co.uk or call us on 0800 023 5754.

We will provide you with all of the essential information, including cleaning tips for your shutters, when we have completed the installation. With that said, our shutters require very little in the way of upkeep and will be able to maintain their bespoke finish with a simple duster.

Yes, each of our bespoke shutters are simple and easy to clean allowing you to keep your house looking perfect with ease. Simply dust with a duster or microfibre cloth and you are ready to go.

A great question, with a simple answer: No. Your shutters are painted with several coats of PU (acrylic-based polyurethane) paint and a final clear coat which is designed to withstand UV rays. Sanding and repainting your shutters in a water based paint means they will fade over time. One of the many benefits of shutters is that you’ll never need to do anything to them, and the paint will look as good in 10 years as it does the day it is installed.

Thanks to the modern design of window shutters, they excel at reducing road noise! When closed they will limit the amount of excess noise heard from windows making them perfect for living rooms as well as bedrooms and even bathrooms.